The Scents Haven is a premier e-commerce retailer dedicated to offering authentic, high-quality perfumes. Based in Singapore, we pride ourselves on a legacy of excellence that spans years, catering to the refined tastes of our valued customers. Our mission is to bring a wide array of renowned perfume brands to our clientele, ensuring that luxury and quality are always within reach at accessible prices.
How we keep our perfumes affordable?
At The Scents Haven, our business model is built to deliver premium fragrances at unbeatable prices. By operating efficiently and minimizing overhead costs, such as rental and administrative expenses, we ensure that our products remain budget-friendly. This approach allows us to pass these savings directly to you, our valued customers.
We’ve established strong relationships with a trusted network of suppliers, enabling us to offer an extensive selection of high-quality fragrances. At The Scents Haven, luxury doesn’t have to come with a hefty price tag—we’re dedicated to making exceptional scents accessible to everyone.
Are our perfumes authentic?
At The Scents Haven, authenticity is at the heart of everything we do. We proudly offer only 100% genuine and authentic perfumes, sourced from trusted and reputable brands. Our goal is to build lasting relationships with our customers, grounded in trust and transparency. You can rest assured that we would never compromise on quality or integrity by selling imitations or counterfeit products. When you shop with us, you’re choosing authenticity, every single time.
Courier and Delivery
At The Scents Haven, we take great care to ensure your fragrance journey begins smoothly. Once your order and payment are confirmed, we’ll dispatch your package within 3-7 days, or within 2-3 days if stocks are ready. We carefully wrap each perfume with the utmost attention to detail, ensuring it arrives at your doorstep in perfect condition—just as it left ours. Thank you for trusting us to bring your chosen scent home!
Refund Policy
Exchanges for incorrect or defective items must be initiated within 7 days of receiving your order.
A 5% merchant fee will be deducted for refunds on payments made via Credit Card or installment options.
Exchanges are subject to stock availability. If the desired item is unavailable, we may offer:
A similar product of equal value,
Store credit, or
An alternative resolution at our discretion.
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